We would like to share some information on the precautions we are taking as we navigate the current Covid – 19 situation in our communities.
AT OUR OFFICE, it has been a standard procedure to have a locked entry door. As our staff enter into the vestibule, they use hand sanitizer and key in a code to enter the office area. To protect our family of employees, there will be no public access to our office until further notice as we are practicing the guidelines suggested to protect everyone.
TO MAKE PAYMENTS, we encourage our customers to make their payments online or call our office at 610-429-8200 and one of our friendly customer service members will be happy to assist you over the phone. You may also mail your payment to Mauger & Company Inc., P.O. Box 2426, West Chester, Pa. 19380.
Here is the link for our payment portal:
If you absolutely must drop off your payment, you will be asked to put your payment in a bin in the vestibule area. Our phone number will be posted at the door. If you need a receipt for your payment, please call and we will mail or email you a receipt, but, no one will be permitted into our office except our employees. Our office is being cleaned and sanitized daily. We are taking every precaution to ensure safety at our office.
OUR DEDICATION TO CONTINUE TO SERVE YOU
We would like you to know that our dedication to our family of customers will continue as your service and safety is our number one concern. Our technicians will continue to perform routine maintenance, system installations, repairs and oil deliveries.
All of our technicians and representatives are equipped with gloves, masks and sanitizer. Your safety is our number one priority. We do please ask that our customers let us know if it is not safe for our staff to come into your home due to illness or suspected illness. We are happy to reschedule your appointment if this is the case.
With the current events bringing us to spend most of our time at home. We want to assure you of our continued dedication to your comfort and safety at home.
Please take care of your families and let us take care of your heating, cooling and air quality needs. We thank you for being a part of our family. Please stay safe and healthy.